Returns & Exchanges

At NutraGrace, we are committed to your satisfaction. If you are not completely happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log into your NutraGrace account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Authorization Number.

2

Package the Items

Securely pack the products in their original packaging, ensuring all safety seals are intact and including a copy of your original invoice or order confirmation.

3

Ship the Package

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup through our portal.

4

Receive Your Refund

Once our quality assurance team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing